Design Services

Website redesign without losing the rankings you have

The risk in a redesign is not that the new site looks worse. It is that it launches on Tuesday and enquiries halve by Friday because nobody mapped what the old site was quietly doing well.

What is website redesign?

Website Redesign is rebuilding an existing site's structure, design and code while protecting the search visibility, content and conversion paths it already has. It suits Australian organisations whose current site no longer reflects the business, is expensive to update or converts poorly, and who cannot afford a drop in enquiries during the change.

Get a fixed written quote
Typical timeline
5 to 10 weeks
What drives cost
Depends on the number of templates, how much content needs rewriting rather than migrating, whether the platform changes.
Best for
Sites with existing traffic that cannot be interrupted
You own
The new build, the redirect map and every account involved
Built with
Analytics review, 301 mapping, CRO, Core Web Vitals budgets
The changeCurrent siteNavigation nobody can followMobile layout breaksSlow, heavy page templatesEnquiry form buriedAfter redesignStructure based on real tasksRedirects protect rankingsFast, tested templatesClear path to enquiry
Search visibility is mapped and redirected before the old site is switched off.

Your handover

Work out what the current site does well before you replace it

Every site that has been live for a few years has accumulated things that work, and they are rarely the things anyone in the organisation is proud of. An awkward FAQ page written in 2019 might be the entry point for a third of your organic traffic. A comparison table someone added in a hurry might be the last thing most enquirers read. Redesigns go wrong when those assets are deleted because they look dated on a slide.

  1. 01Baseline report of traffic, conversion and performance
  2. 02URL inventory with a keep, fix or remove decision
  3. 03New information architecture and URL structure
  4. 04Complete 301 redirect map, tested before launch
  5. 05Redesigned templates built against real content
  6. 06Content parity check on revenue earning pages
  • Tracking verified and repaired where broken
  • Launch runbook with a rollback path
  • Post-launch monitoring report at 14 and 60 days
More on work out what the current site does well before you replace it

So the first stage of a website redesign is evidence. We pull twelve months of analytics and search data, identify which URLs bring visitors and which bring enquiries, watch session recordings on the pages that carry the load, and interview the people who answer the phone about what prospects ask. That produces a keep list, a fix list and a delete list, all of them defensible with numbers. It also tends to shorten the project, because it usually reveals that a good number of pages can go.

Notice that redirect mapping starts at the architecture stage rather than the week before launch.

Protecting search visibility through the change

Most redesign traffic losses trace to a small set of preventable mistakes: URLs changed without redirects, content trimmed for visual tidiness so pages that used to answer a question no longer do, heading structure flattened for aesthetic reasons, or a staging site left indexable so duplicates compete with the real one.

Every existing URL is crawled and recorded before anything changes

Our sequence guards against each. Every existing URL is crawled and recorded before anything changes. Each one is mapped to a destination, one to one where possible rather than pointing everything at the home page. Pages that earn traffic keep the substance that earns it, even where the presentation changes completely. Structured data is carried across and validated. After launch we monitor Search Console daily for a fortnight and hold a rollback path. Where the current site has deeper structural issues, we fold in technical SEO work rather than pretending a new design fixes crawlability.

  • Full crawl and URL inventory before any changes
  • One to one 301 mapping with no lazy redirects to the home page
  • Content parity check on every page that earns traffic
  • Structured data carried over and validated
  • Staging protected from indexing throughout
  • Daily monitoring for two weeks after cutover

How the engagement runs

How the redesign runs, stage by stage

The order matters more than people expect. Doing the evidence work after the design is approved leaves you two options, both bad: ignore what you learned, or pay to redo the design.

  1. 01BaselineAnalytics, search data, conversion rates and Core Web Vitals recorded so improvement can be proved later
  2. 02AuditURL inventory, content quality assessment and a keep, fix or remove decision for each page
  3. 03ArchitectureNew sitemap and URL structure, with redirect mapping drafted at the same time
  4. 04DesignTemplates designed against real content, prioritising the pages that carry commercial weight
  5. 05BuildImplementation with performance and accessibility checks running automatically
  6. 06Pre-launchRedirect testing, content parity check, form and tracking verification on staging
  7. 07Launch and watchCutover at a low traffic time, then daily monitoring of rankings, errors and enquiry volume
DiscoverDesignBuildTestHandover
Two decisions on your side that keep the project moving

Notice that redirect mapping starts at the architecture stage rather than the week before launch. Treating it as a launch task is how sites go live with a hurried spreadsheet, missed URLs and a fortnight of unexplained ranking losses. Drafting the map while the new structure is being decided also has a useful side effect: it surfaces pages nobody wants to own, which is a conversation worth having before someone builds them again.

Choose the right level

Redesign, rebuild or targeted improvement

Redesign is a broad word and clients use it to mean very different amounts of work. Pinning down which one you actually need is the cheapest and most valuable hour of the whole project.

Scope

01

Targeted improvement

Right when

Structure and code are sound, specific pages underperform

Typical effort

Weeks, focused on a handful of templates

02

Visual refresh

Right when

The site works, but the brand has moved on

Typical effort

Design led, existing structure and URLs retained

03

Full redesign

Right when

Structure no longer matches the business or the content model is wrong

Typical effort

New information architecture, new templates, redirect mapping required

04

Redesign plus replatform

Right when

The current platform blocks what you need and maintenance is painful

Typical effort

Redesign scope plus a platform migration running alongside

How we work this out during scoping

The instinct in most organisations is to assume the largest option, partly because a full rebuild is easier to get approved than a list of unglamorous fixes. We push back on that when the evidence does not support it. A site with sound structure, decent code and a weak home page does not need a new information architecture, and spending the budget on structure you already have leaves nothing for the content work that would actually move enquiries.

Designing for conversion rather than applause

A website redesign is a rare opportunity to fix the things that quietly cost enquiries. Long forms that ask for a phone number before establishing any reason to trust you. Pricing pages that dodge the question so thoroughly that buyers assume the worst. Service pages that describe your process at length and never say who the service is for. Contact pages that hide the phone number, which matters more in Australia than most digital teams assume.

Ongoing improvement then continues as conversion rate optimisation

We work from the baseline data rather than opinion. If session recordings show visitors reaching the third scroll and leaving, the fix is in what sits at that point, not in the hero image the leadership team has been debating. We define what each template must achieve, then measure the result against the baseline after launch. That measurement only works if tracking was correct beforehand, which is why we check it during the audit and repair it through analytics implementation where necessary. Ongoing improvement then continues as conversion rate optimisation.

Phased release or a single cutover

For most Australian businesses a single cutover is simpler and cheaper. The site changes overnight, redirects go live at the same moment, and there is one clear before and after to measure against. It also avoids the awkward interval where visitors bounce between two designs and your brand looks confused.

Publishers and multi-location groups often fall into this category

Phasing makes sense for large sites with distinct sections, where a section can move independently, or when a section carries so much traffic that changing everything at once is an unacceptable risk. Publishers and multi-location groups often fall into this category. The cost is a longer project and a period of maintaining two systems, so we only recommend it when the risk profile genuinely warrants it. Professional firms with substantial content libraries usually land here, and we cover that pattern in our work with professional services firms.

When you probably do not need a full redesign

If your traffic is healthy and your enquiry rate is the problem, redesigning everything is an expensive way to test a hypothesis. We would rather look at the two or three pages that carry the commercial load, fix the messaging and form friction on those, and measure the result. That work sits closer to conversion rate optimisation than to design.

The rest of the answer

If the structure is sound but the site is slow, the fix is engineering, not layout. If the pages exist but nobody finds them, the fix is in search and content rather than in a new colour palette. A redesign is the right call when the underlying model no longer matches the business, when the brand has moved on, or when the site cannot be extended without a developer. In that case start with a structured redesign so the rankings you already have survive the change.

How we scope it

Four ways to scope your Website Redesign project

We do not publish package prices, because the same brief can be a short build or a long one. These are the shapes the work usually takes. Tell us which one sounds like you and you will get a fixed written quote that spells out exactly what it covers.

Launch

A credible site, built properly, live sooner

Fixed written quote, agreed before work starts

  • Baseline report of traffic, conversion and performance
  • URL inventory with a keep, fix or remove decision
  • New information architecture and URL structure
Request a quote
Most common

Growth

A site that has to sell or integrate with something

Fixed written quote, agreed before work starts

  • Everything in Launch
  • Complete 301 redirect map, tested before launch
  • Redesigned templates built against real content
  • Content parity check on revenue earning pages
Request a quote

Platform

A large site, or one built around your operation

Fixed written quote, agreed before work starts

  • Everything in Growth
  • Tracking verified and repaired where broken
  • Launch runbook with a rollback path
  • Post-launch monitoring report at 14 and 60 days
Request a quote

Website Redesign Care

Keeping it fast, patched and improving

Rolling monthly, quoted in writing

  • Hosting, patching, backups and uptime monitoring
  • Content and design changes as you need them
  • Core Web Vitals watched, not assumed
  • Rolling, cancel with 30 days notice
Request a quote

These are shapes, not menus. Most quotes end up somewhere between two of them, and we will say so when the honest answer is the smallest one. Describe the problem and we will tell you which it is.

Questions buyers usually ask

Frequently asked questions

How long does a website redesign take?

Most run 5 to 10 weeks. The audit and architecture stages take the first two to three weeks, design and build the middle, and the final week goes to redirect testing and launch preparation. Larger sites take longer mainly because the content decisions multiply. If content rewriting is part of the scope, plan for the writing to be the critical path rather than the design.

Will we lose search rankings when the new site goes live?

Not if the migration work is done properly. Rankings are lost when URLs change without redirects, when page content is thinned during a design tidy up, or when technical signals like structured data are dropped. We inventory every URL first, map redirects one to one, check content parity on pages that earn traffic, and monitor daily for two weeks after launch so anything unexpected is caught in days rather than quarters.

What does a redesign cost?

It depends on the number of templates, how much content needs rewriting rather than migrating, whether the platform changes, and how deep the conversion work goes. A refresh of an otherwise sound site is a fraction of a full rebuild. We assess the current site first and then give you a fixed written quote, with optional items priced separately so you can decide what is worth doing now.

Can you redesign our site without changing the platform?

Often, yes, and it is usually cheaper. If your current platform is maintainable and does what you need, a new design and template layer on the same foundation avoids migration risk entirely. We only recommend replatforming when the current system actively blocks something you need or the maintenance burden is unreasonable. That recommendation comes with the reasoning in writing.

What happens to our existing content?

It gets assessed rather than assumed. Pages earning traffic or enquiries are kept and improved, weak pages are consolidated or removed with redirects, and gaps identified in the audit become new content. We do not delete pages simply because they look dated in the current design. If a page is bringing you qualified visitors, that is an asset and it is treated as one.

How will we know if the redesign worked?

Because we record the baseline before touching anything. Organic sessions, keyword positions, conversion rate by template, form completions and Core Web Vitals are captured up front, then reported again at 14 and 60 days. Some metrics move within weeks and search visibility often dips briefly before recovering, so we interpret the numbers with that pattern in mind rather than panicking in week one.

Send us your current site

We will tell you honestly whether you need a full redesign or three focused fixes. You get a response within one business day and a fixed written quote if it is worth proceeding.